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Epifany

Learn about Epifany and how it integrated with Perkville for loyalty, rewards and referrals.

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Description

Epifany delivers a seamless feedback experience that provides actionable results. We aim to create, design and implement custom surveys that are meant to get the right information, from the right consumers at the right time.

Epifany offers a wide range of surveys, from Customer Satisfaction and NPS to more in-depth surveys offered to custom user segments such as new users and canceled users. The Epifany platform makes it easy to not only view results in real-time, but also respond to individual user feedback, placing an emphasis on customer satisfaction. Our proprietary AI makes it easy to organize and sort all of the qualitative responses, making it easy to highlight key areas of your business that are consistently mentioned in lengthy responses - vastly cutting down the amount of time needed to read individual responses. 

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